Guarantee

About Guarantee

Chars, take your FEEDBACK seriously. Unlike other boutique cleaning services, all contact is through a Dedicated Customer Services Manager who responds to your needs. Chars are FULLY ACCOUNTABLE – if you’re not happy, we will fix the problem at no additional cost.
Chars have a simple code of ethics. We guarantee:

• To treat staff and customers as dignified individuals.
• To fully insure property, personnel, & staff.
• To ensure healthy procedures with NO cross-contamination between bathrooms and kitchens
• To maximise our use of GREEN products.
• To be 100% reliable and to fix, at no cost, any legitimate customer complaints.
• To provide more time for your happiness.