Guarantee
Chars, take your FEEDBACK seriously. Unlike other boutique cleaning services, all contact is through a Dedicated Customer Services Manager who responds to your needs. Chars are FULLY ACCOUNTABLE – if you’re not happy, we will fix the problem at no additional cost.
Chars have a simple code of ethics. We guarantee:
- To treat staff and customers as dignified individuals.
- To fully insure property, personnel, & staff.
- To ensure healthy procedures with NO cross-contamination between bathrooms and kitchens
- To maximise our use of GREEN products.
- To be 100% reliable and to fix, at no cost, any legitimate customer complaints.
- To provide more time for your happiness.