Key Staff


Michael Carr – Owner

Michael Carr established Chars Commercial Cleaning in 2010 to meet the demand for high quality cleaning services in Canberra. Chars Commercial Cleaning is now a leader in the boutique commercial cleaning industry due to our attentive procedures, regular audits and delivery by motivated and responsible cleaning employees.

Michael works closely with Hailey, our Customer Services Manager, and Wilson, our Cleaning Supervisor, to ensure all your needs are met.


Hailey Eunju Yoo

Hailey Eunju Yoo – Customer Services Manager

Hailey has a background in Hospitality Customer Service. Hailey will attend to all your needs, ensuring “Same Day Response”.  As a customer, you’ll have direct contact with Hailey who will immediately action all requests. Hailey organises our cleaning teams, builds cleaning procedures that reflect your needs, conducts regular audits ensuring your standards are meet, and prepares written reports. This level of efficiency means, you will save costs, increase productivity, and improve your market image. She is in direct contact with Michael, the owner.

Contact Hailey now for a free quote and demonstration of our quality assurance software.


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Wilson Oh Chang Kim – Cleaning Supervisor

Wilson is a qualified engineer. Having also served in the military, he is perfectly qualified to supervise our cleaning staff. Working in consultation with Hailey, Wilson builds efficient cleaning procedures that reflect your needs, ensuring that your standards are met in the most efficient way.