Because CHARS is owner-operated, we take your FEEDBACK seriously. All contact is through a real PERSON, a problem solver, the OWNER. We are FULLY ACCOUNTABLE – if you’re not happy, we will fix the problem at no additional cost.

CHARS has a simple code of ethics. We guarantee:

 To treat staff and customers as dignified individuals
 To fully insure property, personnel, & staff
 To ensure healthy procedures with NO cross contamination between bathrooms and kitchens
 To maximise our use of
GREEN products
 To be 100% reliable and to fix, at no cost, any legitimate customer complaints
 To provide more time for your happiness

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