Because CHARS is owner-operated, we take your FEEDBACK seriously. All contact is through a real PERSON, a problem solver, the OWNER. We are FULLY ACCOUNTABLE – if you’re not happy, we will fix the problem at no additional cost.
CHARS has a simple code of ethics. We guarantee:
To treat staff and customers as dignified individuals
To fully insure property, personnel, & staff
To ensure healthy procedures with NO cross contamination between bathrooms and kitchens
To maximise our use of GREEN products
To be 100% reliable and to fix, at no cost, any legitimate customer complaints
To provide more time for your happiness