Chars takes your FEEDBACK seriously. Unlike other boutique cleaning services, all contact is through a Dedicated Customer Services Manager who actually responds to your needs. Chars is FULLY ACCOUNTABLE – if you’re not happy, we will fix the problem at no additional cost.
Chars has a simple code of ethics. We guarantee:
To treat staff and customers as dignified individuals
To fully insure property, personnel, & staff
To ensure healthy procedures with NO cross contamination between bathrooms and kitchens
To maximise our use of GREEN products
To be 100% reliable and to fix, at no cost, any legitimate customer complaints
To provide more time for your happiness