Dedicated Customer Services Manager

Customer Service

Are you sick of below standard cleaning? Are you sick of cleaners continually failing to complete the scope for what you’re paying? Are you sick of wasting your time and energy fixing cleaning problems that negatively effect the productivity of your staff and market image?

Chars Commercial Cleaning offers what other boutique cleaning services don’t – A Dedicated Customer Services Manager who co-ordinates all your needs with our owner and our cleaning staff. In consultation with you, our Dedicated Customer Service Manager builds cleaning procedures that reflect your needs, ensures our cleaners are fully trained in these procedures, conducts regular audits ensuring your standards are met, and prepares you written reports. Having a Dedicated Customer Services Manager means each job is completed on time and to your standard every time.

Our Dedicated Customer Services Manager is your single point of contact to co-ordinate cleaners for regular cleaning, emergency call outs, periodical services, non-routine cleaning and additional services.

Contact Hailey, our Customer Services Manager, now for a free quote and demonstration of our quality assurance software.

Email: Customerservices@chars.com.au